Security Behaviour Database
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All Behaviours > Verifying callers

Verifying callers

Criminals sometimes use phone calls to try and elicit sensitive information from people. In instances where sensitive topics are to be discussed, details of unknown callers should be verified.


Why is it important?

Calling is a method for eliciting information. Besides gathering information through what is directly said, callers can get information from what isn't said. It's important to verify who is speaking before engaging in conversation.

Priority Tier

Behaviours in SebDB are ranked by their impact on risk. Tier 1 behaviours have the biggest impact, Tier 4 behaviours the least.

Tier 1

Risk Mitigated

Data Theft

Data Theft

Data theft is the intentional stealing of data.

Further reading

https://www.us-cert.gov/ncas/tips/ST04-011 https://www.ncsc.gov.uk/guidance/suspicious-email-actions

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