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Attitude change: Persuasion and social influence

This chapter reviews empirical and theoretical developments in research on social influence and message-based persuasion. The review emphasizes research published during the period from 1996-1998. Across these literatures, three central motives have been identified...

Users are not the enemy

In the late 90’s, it was largely considered users were unmotivated and lazy when it came to cyber security. This UCL research suggested, actually, users compromised security systems through lack of security knowledge and non-user centric security mechanisms....

The “social engineering” of internet fraud

This essay outlines common types of internet fraud, discusses the psychological techniques that criminals use to conduct internet fraud and proposes some counter-fraud measures, including educational and technological solutions.